FAQs

Product Information:

• Q: How does the Icy Chill Cap work?
• A: The Icy Chill Cap uses advanced cooling gel technology to provide instant relief for headaches and migraines by reducing inflammation and soothing pain.

Usage Instructions:

• Q: How do I use the Icy Chill Cap?
• A: Simply chill the cap in the freezer for 2 hours, then wear it for up to 60 minutes of cooling relief.

Shipping and Returns:

• Q: What are your shipping options?
• A: We offer standard and expedited shipping options. Delivery times vary based on your location.
• Q: What is your return policy?
• A: We offer a 30-day money-back guarantee. If you're not satisfied, return the product within 30 days for a full refund.

Ordering and Payment:

• Q: What payment methods do you accept?
• A: We accept major credit cards, PayPal, and other secure payment methods.
• Q: How can I track my order?
• A: Once your order is shipped, you will receive a tracking number via email.

Troubleshooting:

• Q: What should I do if the cap isn’t cooling properly?
• A: Ensure the cap has been chilled for the recommended time. If problems persist, contact our support team.

Product Care:

• Q: How do I clean the Icy Chill Cap?
• A: The Icy Chill Cap can be hand washed with mild soap and water. Allow it to air dry completely before reusing.

Safety:

• Q: Is the Icy Chill Cap safe for all ages?
• A: Yes, the Icy Chill Cap is safe for adults and children. However, it should be used under adult supervision for children.